❓ Help Centre

brojit Frequently Asked Questions

Everything you need to know about accounts, deposits via bKash and Nagad, withdrawals, cricket betting, slots, bonuses, and staying safe on brojit — answered clearly in one place.

Whether you are a new player in Dhaka setting up your first account or an experienced bettor in Chittagong looking for details on withdrawal times, this FAQ page covers the questions our Bangladesh players ask most often. Browse by category below. If your question is not answered here, our support team is available around the clock at [email protected].

👤
Account & Registration
Sign-up, KYC, login, and account management.
💳
Deposits & Withdrawals
bKash, Nagad, Rocket, bank transfer, limits, and fees.
🏏
Games & Gameplay
Cricket betting, slots, live casino, and mobile play.
🎁
Bonuses & Promotions
Welcome offer, wagering requirements, and free spins.
🛡️
Safety & Responsible Gaming
Security, 21+ policy, self-exclusion, and support.
📧
24/7 Support
Reach us any time at [email protected].
Section 1

👤 Account & Registration

Creating a brojit account takes under two minutes. Visit brojit.app, tap the registration button, enter your mobile number or email address, choose a secure password, and confirm that you are 21 years of age or older. Once your basic details are submitted, you will receive a verification code via SMS or email to activate your account. Full KYC verification is required before your first withdrawal.

The minimum age to register and play on brojit is 21 years. This is a strict platform-wide policy with no exceptions. During registration you must confirm your date of birth, and you may be asked to submit a government-issued ID such as a Bangladesh National ID card or passport to verify your age before your account is approved for real-money play.

brojit requires a government-issued photo ID — a Bangladesh National ID (NID) card or a valid passport — plus proof of address dated within the last three months (such as a utility bill or bank statement). For financial verification, you may also need to confirm the mobile banking number (bKash, Nagad, or Rocket) linked to your account. Upload clear, unobstructed photos of all documents through your account dashboard.

To reset your brojit password, click the 'Forgot Password' link on the login page and enter your registered email address or phone number. You will receive a reset link or one-time code within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message after five minutes, check your spam folder or contact support at [email protected].

No — each player is permitted to hold exactly one account on brojit. Opening multiple accounts is a violation of our Terms and Conditions and will result in all accounts being permanently suspended and any associated winnings being voided. If you have lost access to an existing account, contact support at [email protected] rather than registering a new one.

Section 2

💳 Deposits & Withdrawals

To deposit via bKash on brojit, log in to your account, navigate to the Cashier or Deposit section, select bKash as your payment method, and enter the amount you wish to deposit. You will be given a bKash merchant number and a reference code. Open your bKash app, select 'Send Money' or 'Payment', enter the provided number and reference, then confirm with your bKash PIN. Deposits are credited to your brojit balance within minutes.

Nagad deposits on brojit are processed almost instantly — in most cases your balance is updated within one to three minutes of confirming the transaction in the Nagad app. During peak hours or scheduled system maintenance, processing may occasionally take up to fifteen minutes. If your balance has not updated after thirty minutes, contact our 24/7 support team with your transaction reference number.

The minimum deposit on brojit is ৳200 BDT, regardless of which payment method you use — bKash, Nagad, Rocket, Upay, or bank transfer. There is no maximum deposit limit for standard accounts, though high-volume deposits may trigger additional KYC review. We recommend starting with a comfortable amount and setting a deposit limit from within your account settings to keep spending under control.

To withdraw from brojit, go to the Cashier section, select Withdrawal, choose your preferred method (bKash, Nagad, Rocket, Upay, or bank transfer), enter the amount, and confirm. Your account must be fully KYC-verified before any withdrawal is processed. Withdrawals to bKash and Nagad are typically completed within 30 minutes to 4 hours. Bank transfers may take one to two business days depending on your bank.

The minimum withdrawal amount on brojit is ৳500 BDT. This applies to all withdrawal methods including bKash, Nagad, Rocket, Upay, and bank transfers to institutions such as Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Sonali Bank. Withdrawals below this threshold cannot be processed, so we recommend accumulating a balance of at least ৳500 before submitting a withdrawal request.

brojit does not charge any platform-level fees for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) or your bank may apply their own standard transaction charges, which are outside brojit's control. Always check your provider's current fee schedule before initiating a transaction to avoid any unexpected deductions on your end.

Yes, brojit accepts direct bank transfers from several Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, and Sonali Bank. To initiate a bank transfer deposit, select 'Bank Transfer' in the Cashier section and follow the provided instructions, including the account details and payment reference. Bank deposits typically take one business day to be credited to your brojit balance.

Section 3

🏏 Games & Gameplay

To bet on cricket on brojit, navigate to the Cricket section from the main menu. You will find upcoming matches including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals. Select the match you want, choose your market (match winner, top batsman, total runs, etc.), enter your stake in BDT, review the odds, and confirm your bet. Live in-play betting is also available during active matches.

brojit offers cricket betting coverage across all major tournaments and leagues including the Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, ICC Cricket World Cup, The Ashes, and bilateral series involving the Bangladesh Tigers. Domestic and international T20, ODI, and Test formats are all covered. Markets are updated in real time and include pre-match and in-play betting options.

Yes — all slot games on brojit are supplied by globally certified game studios including Pragmatic Play, NetEnt, Microgaming, and Spribe. Each studio's games are independently tested for fairness and randomness by accredited third-party audit firms. The Return to Player (RTP) percentage for each game is determined by the provider and documented in the game's information panel. brojit does not modify or interfere with any game's RTP.

Yes, the entire brojit platform is optimised for mobile play. The site loads as a mobile-first web app on any modern smartphone browser — no download required. All games, the cashier, account settings, and live betting features work seamlessly on Android and iOS devices. Players across Bangladesh in Dhaka, Chittagong, Sylhet, and beyond can access the full platform on a standard 4G or Wi-Fi connection.

brojit's live casino section features real-time games streamed from professional studios with live dealers. Available titles include Live Roulette, Live Blackjack, Live Baccarat, Live Dragon Tiger, and game-show style titles powered by Evolution Gaming and Ezugi. Tables run 24 hours a day, 7 days a week, with stakes suited to both casual players and high-rollers. Minimum bet amounts vary by table and are displayed before you join.

Section 4

🎁 Bonuses & Promotions

New players on brojit are eligible for a welcome bonus on their first deposit. The bonus is automatically credited to your account after your qualifying deposit clears, subject to the promotional terms active at the time you register. Welcome bonuses come with wagering requirements — meaning you must bet the bonus amount a specified number of times before winnings can be withdrawn. Always read the full bonus terms before depositing.

A wagering requirement is the number of times you must bet a bonus amount before you can withdraw any associated winnings. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before cashing out. On brojit, wagering contributions vary by game type — slots typically contribute 100%, while live casino games may contribute less. Full details are in each bonus's terms and conditions.

Ongoing promotions including reload bonuses and free spin offers are listed in the Promotions section of your brojit account. Some offers are automatically applied to qualifying deposits; others require you to enter a promo code at the cashier. Eligibility may depend on your account status, deposit history, or the specific game associated with the offer. Subscribe to account notifications to stay informed about new brojit promotions.

Section 5

🛡️ Safety & Responsible Gaming

brojit uses SSL/TLS encryption on all data transmitted between your device and our servers, meaning your personal information and financial details are protected from interception. Account passwords are stored in encrypted form and are never visible to staff. We apply role-based access controls internally so that only authorised team members can access player data on a need-to-know basis. Two-factor authentication is available to further secure your account.

brojit operates as an online betting and casino platform and does not make specific claims about licensing in Bangladesh, as the regulatory environment for online gambling in the country continues to evolve. The platform uses industry-standard SSL encryption, fair-play certified games from licensed studios, and responsible gaming tools to ensure a safe and transparent experience. Players are responsible for understanding the laws applicable to online gambling in their own jurisdiction.

To set a deposit limit on brojit, contact our support team at [email protected] and specify whether you want a daily, weekly, or monthly cap and the amount in BDT. Limits take effect immediately once confirmed. Reducing a limit is instant; increasing a limit is subject to a mandatory 7-day cooling-off period to ensure the change is genuinely in your best interest. We encourage all players to set limits that match their entertainment budget.

To self-exclude from brojit, email [email protected] with the subject line 'Self-Exclusion Request' and specify your preferred duration: 30 days, 3 months, 6 months, 1 year, or permanent. Your account will be suspended immediately once the request is confirmed. During the exclusion period, all promotional communications are also paused. Permanent exclusion is irreversible, so please consider the decision carefully before requesting it.

brojit customer support is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). The best way to reach us is by emailing [email protected] with a clear description of your issue, your registered account username, and any relevant transaction or game reference numbers. Our team aims to respond to all queries within a few hours, and responsible gaming requests are always prioritised.

21+ Only — Play Responsibly

Still Have Questions?

Our support team is available 24/7, Bangladesh Standard Time. Reach us at [email protected] — or explore the platform and see for yourself.

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